Scentbird is changing how fragrances are discovered and enjoyed. Our unique perfume subscription service offers the ultimate perfume destination: a place to explore, experience, and learn about scents.
Why Scentbird’s perfume subscription offer is THE ONE for you?
Read on to find out.
Here are the top 7 reasons why a Scentbird perfume subscription is the best way to experience fragrance and find a signature scent.
1. Exceptional variety
Scentbird gives you access to the most desirable designer fragrances and colognes available. With your Scentbird fragrance subscription, you can explore the more than 700 scents in our perfume library and discover what suits your personality and style. Our extensive range allows you to test the most coveted perfumes on the market and switch fragrances based on your mood.
Our scent subscription enables you to keep your fragrance collection updated and intriguing, and it does not limit your choices to one fashion house or retailer. Your month’s supply of fragrance will include desirable brands like Gucci, Versace, Burberry, Dolce & Gabanna, Prada, Chloe, and more! Our perfume library also includes unique independent brands to ensure we cater for all preferences.
2. Value for money
A Scentbird perfume subscription is the best way to find a new signature scent at the most affordable price. A perfume subscription allows you to test different scents without having to commit to a costly full-sized bottle. Scentbird offers a cost-effective way to try a variety of fragrances with a low financial commitment, ensuring zero buyer’s remorse.
For only $16.95 monthly, you get a 0.27 oz. (8ml) fragrance every month that offers 130 sprays. This means that even if you wear fragrance frequently, your scent vial will still last a month. At only $16.95 monthly, it’s a small investment to ensure you always have an amazing signature scent. To get even more value for money, you can make use of our special introductory offer and get 50% off your first month’s subscription at only $8.47 — and get a FREE perfume case.
3. First-class convenience
Scentbird allows you to discover new fragrances without endless online searches or ever having to visit a store. Time is precious, and we make it easy to explore and experience new fragrances. Our quick and easy online quiz will give you fantastic scent recommendations tailored to your unique preferences. Our fragrance quiz will help you identify scents that are most suited to your taste and style and provide you with a list of the best matches in our extensive perfume library. You can also retake the quiz if your tastes have changed or if you want to ensure your scent profile is spot on.
Our fragrance subscription service is highly customizable. After you have started your subscription, you can access our full fragrance library and add perfumes to your queue for your upcoming deliveries. After you have tried a fragrance, you can rate it on our website, and we will then make similar recommendations based on your ratings. To make our service even more convenient, you can pause or cancel your subscription at any time. At Scentbird, we ensure that every delivery to your door is curated specifically for you. We make perfume testing fun, easy, and personal — and something you can do in the comfort of your home.
4. Time to test
The only way to be 100% sure if a scent is right for you is to try it on your skin. A scent’s formula mixes with the body’s unique oils and changes the aroma, which means perfumes smell slightly different on everybody. The trail of the perfume — or sillage — can also vary according to your body chemistry. To find a scent that blends perfectly with your unique body oils, you must test it and experience how on your skin throughout the day. The amount of compliments you get during the day will also be a good indicator of a winning scent!
By testing a perfume over the course of a month, you can be confident that a fragrance suits your personality and lifestyle before you commit to a full-price fragrance. Our fragrance vials are light and portable, making it easy to take them wherever you go.
5. The Scentbird community
As part of the Scentbird community, you will get the inside scoop on special promotions and limited-edition fragrances. With a Scentbird perfume subscription, you have access to our exclusive offers, like our special introductory offer, giving you a FREE perfume case and 50% off your first month’s subscription.
To expand your olfactory horizons, you can explore our Scent Blog and read about the latest perfume trends, most popular fragrances, and innovative perfumers. We also help you to broaden your knowledge of the science behind perfume formulations. Discover our extensive notes library and learn about the different perfume ingredients, or explore the various fragrance families and become a fragrance connoisseur.
6. 100% Authentic fragrances
Scentbird’s perfume subscription service offers you peace of mind that you are testing true and original fragrances from designer brands. Designer fragrances are the most desirable scents on the planet, which means there are many counterfeit products on the market imitating the original perfumes. Scentbird only sells authentic fragrances from trusted brands, and what is more, you get the opportunity to try these coveted perfumes at a fraction of the price.
7. Top-tier reviews
Scentbird is constantly rated the best perfume subscription available. This is what the best magazines and blogs had to say about us:
“Scent-sational monthly subscription box that delivers a new perfume to your doorstep each month.” – Glamour magazine
“Scentbird takes the cake for the best perfume subscription service because it blends value, convenience, and variety.” – InStyle magazine
“Scentbird delivers the best in perfume and cologne directly to your doorstep.” – WWD
“Scentbird is a great option for me. I can discover new scents and also have a few smaller bottles of perfume that I can choose from to fit a mood.” – People magazine
Do not miss out!
Sample the best fragrances on the planet without leaving the comfort of your home or making a big financial investment. Simply create your Scentbird account today and start your fragrance journey.
Also, don’t forget to follow us on Instagram and TikTok for more newness, fragrance tips, and tricks!
302 comments
How do I put this in my queue
What fragrance are you interested in exactly, Harriet? 🥰❤️ Kindly note that you can easily add any scent to your queue by searching our database here: https://www.scentbird.com/subscription/perfumes and click on Add To Queue button under any fragrance you’re interested in 💫 Got any more questions? Please email support@scentbird.com & we’ll be happy to help out 📩
I wanted to order three fragences at one time
We hear you, Martha 😊 You can easily purchase fragrances a la carte ❤️ Just search for a scent of your interest by going to Main Menu > Perfumes > All Perfumes, click on “Add to cart” and proceed with a checkout 😉 Let us know if you have any questions in the process by contacting us via support@scentbird.com or DM us via our social media 💌 We’re here for you!
Cancel subscription
Sure thing, Donna 🙌 Could you please DM us via Instagram or Facebook? Or simply email support@scentbird.com? 💌 Our Team will gladly assist you and cancel your subscription for you!
I wanna cancel my subscription as well please
Sure thing, Jakayia 😊 Rest assured that you can definitely end your subscription via email/DMs here or mobile app 📲 if it no longer aligns with your requirements 💯 So, please DM us via Instagram or Facebook, or simply email support@scentbird.com. One of our Team members will gladly get back to you asap ✉️ We are here to assist and will handle the cancellation process for you 💕
I WANT TO CANCEL MY SUBSCRIPTION. ASAP!!
Hi Christine! 🤗 As sad as we are to see you go, we can confirm that your subscription is now cancelled. Please check your email inbox for an official confirmation! 🦋
I want to cancel my subscription
Looks like you no longer continue the membership effective 10/10/24, Aretha. 😘 Come back when you’re ready!
Do like it please cancel asap
As sad as we are to see you go, we can confirm that your subscription is cancelled as of 10/10/24. Hope this helps! 🤝
I want to cancel my subscription
Having investigated your account, we can confirm that your subscription has been permanently cancelled. Feel free to reach out via support@scentbird.com if you still have any questions! ❤️🔥
Please cancel my subscription.
Thank you
Hi Bria 👋 It is surely possible to cancel your subscription if you no longer want it. Rest assured that our Team is always here for you in case if you ever need your subscription to be canceled 🙌 All you have to do is contact us via our private messaging in social media channels or simply email us at support@scentbird.com 💌 Your request will be resolved as you wish 💕
I want to cancel my subscription asap
All set, Pauline! We’ve canceled the subscription linked to this email. 🌟 Thanks for being with us, and remember, we’re always here when you’re ready to dive back into the world of Scentbird! 💖
I have an account but my phone was stolen and I can’t get into my email address that I have associated with it I’ve also moved and don’t have a forwarding address yet so I’m not even receiving what I’m paying for I would like a refund for this month and to cancel my subscription until I have my new address so I can have it sent to me I’ve been really frustrated by this whole process and I keep getting money taken out of my account that I need mind you and I’m not even receiving what I’m paying for please help!
Hi Mandy! If it’s not too much to ask, please kindly inquire at support@scentbird.com via the email address associated with your subscription and we’ll do some investigation on our end 🤝
I was charged when I joined then I was charged again! $9.15 and $5.40!!! I authorized the $9.15 charge but not the $5.40 charge!
This is concerning and now I would like to cancel my membership!
Hey Tammy! So sorry for any billing mix-up! We always try to keep things clear. An extra charge can only happen if you upgrade or add premium items to your order,✨ but we’ll always let you know. Just send us a quick email at support@scentbird.com📧, and we’ll get it cleared up for you🫶
I can’t find my account with any details of my subscription, but I’m being charged $29!!! I want a refund and to stop the charges for good.
Hi Alex! 💬 Please either email us at support@scentbird.com or message via any of the Social Media messengers available to you and we’ll do our best to help you locate the account and fulfill the cancellation. Thank you in advance! 👋😊
Please cancel my subscription. I am being charged. Please cancel
Hey Delilah! All set! Your subscription is canceled. If you miss us, we’ll be here with open arms (and amazing scents) 🥰✨.
How do I become a referral partner?
Hi Pati 👋! We do have an amazing referral program 😍! It allows you to invite your friends and family join the fun scent-sational experience that is Scentbird! Based on the duration of your subscription, you’ll be able to gain Karma points and share them with your loved ones. Once they’re subscribed, they’ll receive a free fragrance for joining 😊💕 More info here: https://www.scentbird.com/invite
How does the subscription work because I paid the $9 so do I get my perfume this month
Welcome aboard, Weslyn 🥰 Yes, once you paid for your first-time order, you’re set to receive your order. At Scentbird, your initial order should reach you within 10 business days from the billing date. Rest assured, we’ll send you an email notification once it’s on its way, along with instructions on how to track it down ❤️. If you’d like an update on your order, please feel free to reach out to us at support@scentbird.com 💌. We’ll be more than happy to assist you 💖
Why would it be hazardous? That’s crazy. I wouldn’t buy anything that can’t go to Italy because it’s hazardous and put that in my body. Wow
I want to cancel my subscription
Hi Toni 👋 We’ll be very glad to help you out the best we can and cancel your subscription for you. Just contact us through Instagram DM or Facebook PM, or email us at support@scentbird.com 💌 & we’ll help you out ASAP 💕
Please help cancel me ASAP and reimburse or replace the two months that say delivered still not to ne hence my cancelation
Hi Devron! We’ll gladly look into this for you and cancel your subscription on your behalf 🙌 So, could you please email us at support@scentbird.com so that one of our Team members could assist you immediately? Thank you and looking forward to hearing from you 💕
Your subscription seems to be canceled. Send us a quick email at support@scentbird.com. We’d be more than happy to make it right for you. Let’s get you that package ASAP!🚨📦
I don’t like the smell of the perfumes you sent me so far and I don’t think I can choose. All the perfumes you sent me smell cheap don’t like them. My cannot stand being around me when I wear them for that reason I putting my subscription on pause until I figure out how I can make my own choice. Thank you god bless you.
Have you tried filtering our options via Smart Search, Jessie? ✨ Through Smart Search you can filter your option by note, by type, and by brand. 🙌 Kindly note, we offer a one-time courtesy replacement if you really dislike a particular fragrance so you’re not stuck with it for the next 30 days. Feel free to email us at support@scentbird.com if you’re interested in this option! 😉
cant wait for it to come, i love the light blue its one of my all time FAV!!! i just REALLY! hope this is NOT no SCAM and the perfume is watered down, but i guess we will just have to wait and see what happens…. thanks hope i get mine soon
You’re in for a ride, Britteny! 😍 Please rest assured that we do not compromise the integrity of fragrances in any way. ☝️ We simply repackage the fragrances in our branded vials and in this process they are not watered down or anything. 💫 If you ever have any concerns, or simply wish to chat, please feel free to email us at support@scentbird.com! 💌
Love the Company has helped me out a lot
It’s our greatest pleasure! 💓🌸💓
I want to cancel my subscription
Hi Jennifer 👋 You can absolutely cancel your subscription if you decide it’s not what you need anymore 💯 Our team is here to assist you whenever you’re ready to make that change, so feel free to reach out to us through private messaging on our social media channels or drop us an email at support@scentbird.com 💌 We’ll make sure to handle your request just the way you want it 💕
Good Day, I want to cancel my subscription too before you prematurely charge me for my next month’s subscription fee. I have emailed support twice already and I have not heard back. I’m emailing you from blondellgroup@gmail.com. Please respond. Thank you!
Looks like we’ve already canceled your subscription the same day you sent us an email on May 13th, Anita. No worries, we got you! 🩵🫧 Come back when you’re ready
What is the cost of a subscription after the first month ?
All our subscribers start with a monthly package of one fragrance vial for $16.95. But, you have options to upgrade! You can go for 2-3 fragrance vials per month. The 2-vial package is $27, and the 3-vial package is $37 (*remember, sales tax may apply if your state requires). 💖
That’s exactly what I thought, and let me tell u, I was right! It’s mostly water, actually. I was so excited when I was able to get my order, but that faded really fast. Such a disappointment. I was àlso supposed to get 3 kinds for 3 months… I’m still waiting….7 months later.
Love them all
😍
How do I get the 50% off? It says that it’s 50% off but when I came to check out, the total came out to be full amount.
Hi there! 👋 Take advantage of the HD50 promo code or message us at support@scentbird.com and we’ll get this sorted out 🤝
i want to cancel a subscription that i did not apply for,,, and i can’t seem to do this as i’ve already been charged 9’00 dollars more on my credit card this month,,,,,, please cancel my subscription … or direct me the process on how to do it
If you send us a cancelation request at support@scentbird.com, we’ll respond with a direct link to end your membership on the spot. ☝️ You then proceed with the link and go through the cancelation survey. When successful, the date of your cancelation will be displayed on your Manage Subscription page. Rest assured that once you cancel your subscription, all automatic charges will stop! 🙅♀️
I would love to get subscription, but since you don’t deliver to my country, I cannot. ;_;
But once you do, I will make my order. ♡
We’re restricted in international shipping due to our product being hazardous 💔 so we can only ship within the US and Canada at this time. 🤕 Reach out to us at support@scentbird.com and we’ll make sure to notify you via email WHEN it changes! 🌟
I need to cancel my subscription
If you send us a cancelation request at support@scentbird.com, we’ll respond with a direct link to end your membership on the spot. Alternatively, our Social Media channels are open 24/7 ⏱ to assist you with any of your questions or concerns (including the cancelation). 💌 We’ll be happy for a chance to make things right in the future!
I’m already a member, I would like to try something else . Vasace pink crystal
Sounds awesome, Jacqueline! You might be referring to our beloved bestseller, called Bright Crystal by Versace? 🌸 🎀 Feel free to find this scent here: https://www.scentbird.com/perfume/versace-bright-crystal-943571 and click on Add To Queue button 📆 and our system will schedule it for you for your upcoming shipments! Got questions? 📩 Feel free to message support@scentbird.com! We’re always here to help out!
Cancel my subscription
As sad as we are to see you go, please know that we have no problem canceling the account on your behalf! 🙌 Simply send us a cancelation request at support@scentbird.com and we’ll respond with the direct link to cancel your membership on the spot. We already miss you! 😊
I’m being charged 2 times a month for around $40 each time
We’re ready to do a complete breakdown and explain all charges one by one if you simply email our support at support@scentbird.com. Hope to hear back from you soon, Rondura! ♥️
Please cancel my subscription
As sad as we are to see you go, we’ve just canceled the auto-renewal of your subscription, Beverly. Come back soon! 🥰
P
Want to canceal subscrtion
Hi Liz 👋 You can absolutely cancel your subscription anytime you want 🙌 Feel free to cancel via our mobile apps 📱or just DM us via our social media channels or email support@scentbird.com for assistance 💌! One of our Team members will cancel it on your behalf 😉
I want to cancel my subscription
Hey Katrina! We’ve taken care of it for you for the subscription under this email!🤗 Thanks so much for being a part of Scentbird – and whenever you’re ready to come back, we’ll be here! 💖 You can ask any questions at support@scentbird.com💌
No don’t want to cancel my subscription
We’d love you to stay and enjoy your fragrance discovery journey with Scentbird ❤️🔥🤗 If you have any questions on how to configure your account settings, your fragrance choices, etc. – don’t hesitate to email support@scentbird.com 😊 One of our Team members will get back to you in a jiffy!
A fragrance that I spray and smell good
That’s the only way! 🫧🪻
Please cancel my subscription.
Hi Linda! As requested, we’ve canceled the auto-renewal of your subscription. Check your email inbox for an official confirmation letter. 🫶🏻 We already miss you!
I paid for a subscription, but it’s not popping up on my account.
For your first month, you have 12 hours to select the product you’d like to receive and after that, your queue gets locked and we start prepping your 1️⃣ st delivery. If you still have any questions, please email us at support@scentbird.com 💌 and we’ll be with you within 24 hours!
I would like to cancel my subscription but having to pay to cancel it is criminal
As sad as we are to see you go we can confirm that your subscription has been cancelled today, Becky. 🦋 Come back soon!
To whom it may concern I Alversie Hill received 2 bottles broken from my order,, please replace my order
We’re heartbroken to hear that, Alversie! 💔 Please email us at support@scentbird.com and we’ll have this taken care of. Just make sure you include a pic and you’re all set! 📷
Both my mark jackobss were brok n
Hi Teresa, this sure doesn’t seem to be right at all! But, please be assured that we always provide replacements for any broken products 🙌. Kindly get in touch with us through support@scentbird.com or DM us via Instagram or FAcebook, and our CX Team will be more than happy to help you out. ❤️
I canceled my subscription before the august shipmrmt. Ive got charged for august and now july too. Make it stop. I want it canceled!!!
Oh no, we’re genuinely disappointed to hear about this, Joanne 😔! Please reach out to us at support@scentbird.com without any hesitation, and we’ll swiftly look into the matter to find a solution for you. Your satisfaction is of utmost importance to us! 💕
I never order nothing for you but you keep taking money out of my account I never heard of this till my account showed a withdrawal of 10. And now another 10. Has come out how do I get my money back
Hi Clarece! 👋 We assure you that Scentbird is completely transparent with our charges. Please PM ✉️ us more information concerning the suspicious activity, and we will investigate and do a complete breakdown of your charges!
I need to cancel my subscription, unfortunately.
We’ve canceled the auto-renewal of your subscription as you requested, Julie. We already miss you! 💔
2nd request:
I would like to cancel my subscription.
Judy Harrison
We’re sad to be letting you go but no worries, we can help with that! 🤗 Canceling via our mobile app is super easy, just click on the Account icon and then click on the “Cancel Subscription” link and follow the prompts there. Alternatively, please email us at support@scentbird.com and we’ll share a direct link to cancel your subscription 📝
I would like to cancel my subscription please.
You have the power to cancel your subscription anytime, no questions asked, Kelly! 🙌 Whether through our mobile apps 📱or sliding into our DMs on social media 💌, we’ve got you covered! Our team is ready to cancel it for you as soon as we possibly can 😉 Would you please message us, so we can take care of everything for you?
I would like to cancer my subscription
Hi Keondra, sure thing 😊 our team will gladly help you cancel your subscription for you! Just email us: support@scentbird.com and one of our Team members will take care of everything for you 🫶
I would like to cancel my subscription.
Canceling via our mobile app is super easy, just click on the Account icon and then click on the “Cancel Subscription” link and follow the prompts there! 👄 Feel free email us at support@scentbird.com or reach out via any of the social media platforms if you need any further assistance with this ✉️
I would like to cancer my subscription and want a refund
You can absolutely cancel your subscription if you decide it’s not what you need anymore, Keondra 💯 Our team is here to assist you whenever you’re ready to make that change, so feel free to reach out to us through private messaging on our social media channels or drop us an email at support@scentbird.com 💌 We’ll make sure to handle your request just the way you want it 💕
I need to cancel my subscription
we gotchu, Summer 🙌 Kindly email us with the email address you used at Scentbird together with your complete shipping address to: support@scentbird.com and we’ll help you as soon as we can 💌
Please cancel my subscription
Hi Erica 👋! It is surely possible to cancel your subscription if you no longer want it. Rest assured that our Team is always here for you in case if you ever need your subscription to be canceled 🙌 All you have to do is contact us via our private messaging in social media channels or simply email us at support@scentbird.com 💌 Your request will be resolved as you wish 💕
Ii was charged this month and didn’t receive any product
So sorry to hear about your experience, Roslin 😔. Rest assured that we always send all of our customers’ orders 🙌. If for some reason orders are missing, we’re always open to assisting in finding or replacing these orders. You just need to contact us via support@scentbird.com 💌 so we could help you out 💖 Thank you 😊
I would like to cancel my subscription please and thanks
Hi Garfield, our Team is here to help 🙌 Could you please email us via support@scentbird.com or DM us via social media so we could help you terminate your subscription? 💌 Thank you so much! 😊
I need to cancel my subscription ASAP
We’re here for you, Jerffry 😊 Please email support@scentbird.com and we’ll cancel your subscription for you!
Hi there I would like to cancel my account for now please
Danielle, we’ll gladly help you cancel your subscription 😊 Please email support@scentbird.com or DM us through our social media channels, and one of our Team members will take care of everything for you 🙌❤️
I’m reading through the comments that this company ScentBird charges you to cancel your prescription not that had planned to but how can you charge a person for that that’s Ludacris
Hi Darice 👋 there’s absolutely no charge for canceling your subscription with us 🙅🏼♀️. You have the flexibility to cancel at any time without any fees. Feel free to reach out to us via email at support@scentbird.com, or you can send us a direct message through our social media channels ✉️ If you prefer not to receive any more orders, simply cancel your subscription before the monthly billing. If you have any further questions, please don’t hesitate to email us. We’re here to assist you with anything you need 😊.
Need to cancel my subscription.
Hi Britney 👋 We’ll be very glad to help you out the best we can and cancel your subscription for you. Just contact us through Instagram DM or Facebook PM, or email us at support@scentbird.com 💌 & we’ll help you out ASAP 💕
I fell in love with a Hydra Parfum you sent me called myth by Brooklyn Ellis. Do you still carry that fragrance?
We really miss this scent too, Myra 😇 ✨ Unfortunately, it isn’t available, but it’s back on our wishlist, so hopefully we’ll be able to delight you in the near future 🫶
Do you sell gift cards??
We sure do, Jacki 😍 💖 Here they are: https://www.scentbird.com/gift-card
This month perfume was on hold for the reason insufficient funds,but I should have some funds in account now .
Hi Garcia 😊 Thank you for notifying! Could you please email support@scentbird.com so that we could double checked that you’re billed for the month and your order starts processing? 🤗 🫶
I want to cancel my subscription for the last 3 months and they’re still not canceled. Please help
Uh-oh, something seems not right with that, Miriam 😬 But hey, don’t you worry, our awesome team is here to fix it up and lend a hand! Could you do us a favor and shoot us an email at support@scentbird.com? We’ll dive right in and sort it out for you. Thanks a bunch! 💕
Wow, so as I’m reading through the reviews and comments on your page and from people that I know this company is such a scam . The first month is 50% off, but you have to pay more if you want another bottle and that’s a sample bottle size AT THAT after the first month it’s full price but each month you don’t get to pick what scent or fragrance you’d like Scentbird randomly picks it out for you so don’t get it twisted people !!! The amount of Cancellation request Is unbelievable with the fact of not refunding customers their money. You could’ve done better. Let’s say maybe three bottles for the full price subscription of $17 a month would make sense .
You got it wrong, Veronica! 😌 Rest assured that we don’t have any hidden fees and will always confirm every action to avoid any misunderstanding. You’re also in full control what you receive every month. Please email us at support@scentbird.com and we’ll gladly walk you through every step 💫
Also, I would like to be refunded for the last three months
we’ll be very glad to look into this and assist you accordingly, Miriam! Could you do email support@scentbird.com? We’ll look forward to your message 💕
What is going on with my subscription haven’t received any perfumes in a while
Hi there! We’ll gladly look into this for you and will make sure to find all the orders that you haven’t received 🙌 So, could you please email us at support@scentbird.com, and we will promptly investigate the matter for you? Thank you for reaching out! 💕
I don’t know how you received my information. But enough. Cancel my subscription. I never received anything. So if you charged anything. Refund me.
Hi there! 👋 We understand you’re ready to part ways. Will you please email us some more information related to the charges in question so our Customer Experience team can look further and better assist? 😉 The team can be reached at support@scentbird.com Thank you in advance! ✨
How do i get 3 scents a month i read and heard people getting 3 sepetate scents monthly when i go to check out it says I will get only one
Thanks for asking, Pablo! 💖 You will initially start at 1pc and then you can upgrade to 3pcs in your Manage Subscription page here: https://www.scentbird.com/profile/manage-subscription
Can you do annual prescriptions ?
Thanks for asking! 🤑 We offer a number of upgraded (2 or 3) and prepaid (3, 6, or 12 months) subscription plans but our base plan of 1 product/1-month is cost $16.95 USD + tax. 💵 You care enough to take advantage of the 50% off discount we’re currently running? 💚
I need to cancel my subscription, I just checked my card and was charged way more than a tril. I had 6 separate charges. Can you please cancel and refund immediately thanks jamie
We are sad to see you go, Jamie! 😞 Will you please email us some more information related to the charges in question so our Customer Experience team can look further and better assist? The team can be reached at support@scentbird.com 💌
I absolutely love this subscription service. However, once a month is too often for me. Do you have an option for every 2 or 3 months?
Absolutely! 🌹🥀💐 Once subscribed, you have the option to change your subscription frequency to either every other month or once in 3 months. Feel free to email us at support@scentbord.com should you need any further assistance! ✨
I canceled my subscription ! Why am i still being charged??
As sad as we are to see you go, we’ve just canceled the auto-renewal of your subscription, Cj. Come back soon! 🥰
Will you guys every consider selling outside of NA (specifically Europe)? I was so sad when I went to subscribe and saw I could only send my pacakges to the USA and Canada
That’s the plan, Nikole! ✌️ Stay tuned
Please cancel my subscription
We’re here to help, Gaynelle 😉👌 Feel free to reach out to us through private messaging on our social media channels or drop us an email at support@scentbird.com 💌 We’ll make sure to cancel your subscription on your behalf 💕
Is there a way to gift a subscription, ex for 3 months?
We offer gift subscription in increments of 3, 6 and 12 months. 🥰 You may check out and purchase the said options here: https://www.scentbird.com/gift
My account was debited for $39.31 and I do not know why because it states I do not have an active subscription. I received some products in January. Please cancel my account and refund my money. You all do not even send out text or email reminders that a shipment is getting ready to process. I will be calling my bank to get my money back. And yes I have already your support email.
This doesn’t sound right at all, Norma 😬 But our Team is here to check and make sure to help you out! Could you please send us an email at support@scentbird.com so we could look into it for you? Thank you! 💕
Please cancel my subscription
Hi Jarvis 👋 You can absolutely cancel your subscription if you decide it’s not what you need anymore 💯 Our team is here to assist you whenever you’re ready to make that change, so feel free to reach out to us through private messaging on our social media channels or drop us an email at support@scentbird.com 💌 We’ll make sure to handle your request just the way you want it 💕
Why can’t I cancel my subscription??? Why can’t I make my on review!! Ridiculous! I do not recommend, 8 have never had so much trouble canceling a subscription, I have been trying for 3 months now!
It looks like you’ve already canceled your subscription and no longer continue the membership. Please know that you can always reach us at support@scentbird.com and we’ll spare you any trouble by changing the subscription from our end for you 😊
I want to cancel subscription
Hi Angela, you have the power to cancel your subscription anytime, no questions asked! 🙌 Whether through our mobile apps 📱or sliding into our DMs on social media 💌, we’ve got you covered! Our team is ready to cancel it for you as soon as we possibly can 😉 Would you please message us, so we can take care of everything for you?
I would like to cancel my subscription. Unfortunately I ran into some money troubles and unable to keep the service.
We’re sad to say our goodbyes, April! 😔 It looks like you’ve already canceled the auto-renewal and no longer continue the membership so you should not be worried about any further charges. Come back when you’re ready! 🤍
Somebody on your website use my credit card information please contact me about it in my email
Hi Natisha! 👋 We assure you that Scentbird is completely transparent with the charges and isn’t part of any fraudulent activity. Please email us at support@scentbird.com ✉️ with more information concerning the suspicious charges, and we will investigate and offer a solution!
It’s beautiful idea the cost the original perfume cost is menor in the page
The cost in fragrance is loos for the original fragrance is very happy for idea the page in your website
Everything we do, we do it for you! 🌹 How long have you been a subscriber, Maritza?
I would like to cancel my subscription please.
Hi Shauna! 👋 As sad as we are to see you go, I’ve just canceled the auto-renewal of your subscription so that you no longer continue the membership. You should also receive a confirmation email. Have any questions ❓ You can reach us at support@scentbird.com, as usual
Cancel my subscription
Hi D’Lisa! 👋 As sad as we are to see you go, I’ve just canceled the auto-renewal of your subscription so that you no longer continue the membership. You should also receive a confirmation email. Have any questions ❓ You can reach us at support@scentbird.com
My name is Connie Peacock. I am very sick and at this time I need to cancel my subscription. Maybe later, when I got better I can renew it, but right now I really need to cancel.
Oh, no! 🥺 So sorry about that. Looks like this has already been taken care of for you. Wishing you a speedy recovery from all of us here at Scentbird 🙏
I need to cancel my subscription please
Though we’d hate to see you go, we have no problem canceling your subscription when you’re ready to part ways. Send us a cancelation request at support@scentbird.com and we’ll respond with a direct link to cancel your subscription on the spot. Once you go through the entire cancelation flow from start to finish, it will result with an official email confirmation! 📧🫶
I would like to cancel my subscription please
Though we’d hate to see you go, we have no problem canceling your subscription when you’re ready to part ways. Send us a cancelation request at support@scentbird.com and we’ll respond with a direct link to cancel your subscription on the spot. Once you go through the entire cancelation flow from start to finish, it will result with an official email confirmation! 📧🫶
I would like to cancel my subscription for a few months right now
Though we’d hate to see you go, we have no problem canceling your subscription when you’re ready to part ways. Send us a cancelation request at support@scentbird.com and we’ll respond with a direct link to cancel your subscription on the spot. Once you go through the entire cancelation flow from start to finish, it will result with an official email confirmation! 📧🫶
I want to cancel my subscription
Hi Renita 👋 If you’re done with the subscription, no worries at all – you can cancel it, no questions asked! 🙌 Just hit us up through our private messaging on social media or shoot us an email at support@scentbird.com 💌. We’ve got your back, and we’ll handle your request exactly the way you want it! 💕
This company is a rip off !! I am dissatisfied with the monthly cost of $18.99, after the $8.47 promo, and sent a email to cancel my subscription but they are still sending me these little bottles which scents don’t last very long and deducting my account! Maybe this will hopefully reach someone and get my subscription CANCELLED ASAP!!
Hi Latecha, thank you for your message 😊 Please allow us to clarify: the 50% off is applicable for the first-time subscribers only. And all the subsequent charges come at a full price: 1pc fragrance/month for $16.95/month. And 2pcs/monthly is $27, while 3pcs/monthly is $37 (*sales tax will be added if your state requires). All of our products are 100% genuine as they are provided to us by the brands themselves 🙌 We don’t do anything to compromise their quality & that’s why our fragrances are exactly the same as the bottle versions just in smaller quantities. We’ll be very glad to help you out the best we can and cancel your subscription for you. Just contact us through Instagram DM or Facebook PM, or email us at support@scentbird.com 💌 & we’ll help you out ASAP 💕
I want to make sure I am getting the little blue bag (purse) that I saw yesterday when I opened my account. Can you make sure I get that please?
Hi Terry 😊 Kindly note that all of our customers receive a free fragrance case along with a pouch that you can use for your vials as well 🥰 They’re added to all first-time subscribers’ packages. If you need any additional assistance, feel free to email support@scentbird.com or DM us through our social media channels- we’re here to help you!
I have spent the better part of the weekend trying to cancel my subscription. Its like trying to find a needle in a haystack. I have sent emails and no response , Can someone please respond and cancel my subscription as i no longer can afford it and i don’t want to get an insufficient fund fee, Thanks
Truly regret to learn about the difficulties you’re facing in the cancellation process, Michelle 🙌 However, rest assured that you can definitely end your subscription via email/DMs here or mobile app 📲 if it no longer aligns with your requirements 💯 One of our Team members will gladly get back to you asap ✉️ We are here to assist and will handle the cancellation process for you 💕
Could I try more than one scent per month?
You can do up to 3 fragrances in one shipment if one isn’t enough! 💅 Feel free to email us at support@scentbird.com if you need any help with your subscription 💖
Please remove my bank information as I am no longer subscribed and have still been charged over the last 3 months or so and I no longer receive the product as well. I will report your company for scam if it continues. You all need to have an option on your site to be able to cancel any subscriptions like all companies do.
Thank you
Hi Juanita! 👋 We understand your concern. Please send us a formal request at support@scentbird.com and we’ll respond with an official confirmation of data removal accordingly. We got you! 🫂
I’m being charged 2 times a month for around $40 each time I have tried for a week now and I can’t seem to cancel
We’re ready to do a complete breakdown and explain all charges one by one if you simply email our support at support@scentbird.com. Hope to hear back from you soon, Rondura! ♥️
I wish to cancel any subscription I have with sent bird it is way to expensive for me
Looks like we’ve already canceled your subscription the same day you sent us an email on May 16th, Rondura. We already miss you! 👑
I’m also having a terrible time trying to cancel my subscription. How do I cancel???? This is very aggravating
Hi Cynthia 👋 Really sorry to hear about the difficulties you’re facing with cancelation. But, you can absolutely end your subscription if you decide it’s not what you need anymore 💯 You can email us: support@scentbird.com, but you can also DM us through our social media channels ✉️ We’ll cancel it for you on your behalf 💕
Please cancel my subscription
Hi Cara 👋! It is surely possible to cancel your subscription if you no longer want it. Rest assured that our Team is always here for you in case if you ever need your subscription to be canceled 🙌 All you have to do is contact us via our private messaging in social media channels or simply email us at support@scentbird.com 💌 Your request will be resolved as you wish 💕
Hello just wondering if there is a way to have two subscriptions (one male and one female) under the same email?
Hi Jenn, thank you so much for your interest 😊 It’s possible to have just 1 account under 1 email address. However, you can always select male, female and unisex fragrances in your one single account ✨. Plus, if you’re on a 2pcs/monthly, you can put both male and female fragrances at the same time ❤️. All you need to do is browse our catalog, and add desired scents to your queue. Let us know if you need assistance by emailing support@scentbird.com & we’ll happily assist you further ✨💕
I would like to cancel my subscription
Hi Fay 👋! It is surely possible to cancel your subscription if you no longer want it. Rest assured that our Team is always here for you in case if you ever need your subscription to be canceled 🙌 All you have to do is contact us via our private messaging in social media channels or simply email us at support@scentbird.com 💌 Your request will be resolved as you wish 💕
I’ve been trying to cancel my subscription and it’s seems like I am not getting anywhere u guys keep sending me perfume and charges
Really sorry to learn about the challenges you’re experiencing with cancellation, Fay. However, rest assured that you can indeed terminate your subscription if it no longer meets your needs 💯. You have the option to contact us via email at support@scentbird.com, or you can send us a direct message via our social media channels ✉️. We’ll gladly take care of everything for you 💕
I’m trying to cancel my subscription and am having issues. I had no issues joining though. CANCEL MY SUBSCRIPTION PLEASE
Hi Jessica, genuinely sorry to hear about the challenges you’re encountering with the cancellation process 🙌 But, rest assured, you can absolutely terminate your subscription if it no longer suits your needs 💯 Feel free to reach out via email at support@scentbird.com, or simply DM us via our social media ✉️ We’re here to help and will take care of the cancellation for you 💕
Cancel my subscription please.
While we’re certainly sad to see you go, we can confirm that your subscription was canceled today. Come back whenever you’re ready! 🤗
I have tried numerous times to cancel my membership and I just got charged 17 dollars I haven’t even gotten anything in months. PLEASE unsubscribe me I am begging.
It looks like your subscription was cancelled and refunded the same day you contacted us by email. We’re here 24/7 to take care of any of your questions or concerns and will be happy to see you again in the future! 🥹
Scentbird revolutionizes fragrance discovery with its diverse subscription service. Enjoy access to over 700 designer and independent scents, all 100% authentic. Offering exceptional value and convenience, Scentbird allows users to test and find their perfect fragrance. Rated top-tier by leading magazines, it’s a must-try for perfume enthusiasts.
How do the subscription work?
I did subscription and total came up 8.98 and I yet to see details of my order
Hi there! 👋 For your first month, you have 12 hours to select the product you’d like to receive and after that, your queue gets locked and we start prepping your 1️⃣ st delivery. If you still have any questions, please email us at support@scentbird.com or send us. a PM on here 💌 and we’ll be with you within 24 hours!
At first I was debating if i could afford this subscription or not or if it would be worth it as i rarely wear perfume and usually only a few different ones that i buy. Honestly though i have loved it and look forward to seeing my scentbird package every month. Turns out I have liked most of the ones I’ve received even the ones i randomly chose. Thanks a bunch.
Thank you for taking the time to share your positive feedback, Katy! 😘 Your experience is very important and we’ll always do our best to ensure it. Should you ever have any questions, please know that our team is available 24/7 to help you out at support@scentbird.com! 📧🤎
I have a pending charge on my credit card. I did not sign up for this service and want all charges removed
Hi Shelly! 👋 To protect your security, we wouldn’t want you to share any of the transaction details here in the comments but would greatly appreciate it if you could message us at support@scentbird.com with as much details as you have. Thank you in advance! ☀️
Hi my name is Sarae and I want cancel my subscription but I don’t know my account number
It looks like we don’t currently have an account under your full name “Sarae Arucha”. 🤔 No worries, that’s an easy fix! Please email us at support@scentbird.com with your shipping address and we’ll do the rest from our end
Please cancel bc I never signed up
We’d love to look into this for you and sort it out. Please reach out to us at support@scentbird.com 📧 We got you!🙏
I need to cancel my subscription and your website is not user friendly. Please email me asap.
If it’s not too much to ask, please kindly inquire via the email address associated with your subscription and we’ll do the rest on our end. 🤝
Please help me l want my prescription every other month and add my new card
Sure thing, Sandra 😊🙌 You can change your shipping frequency by going to your account here: https://www.scentbird.com/profile/subscription-status
And if you want to make changes to your billing information, feel free to visit this page: https://www.scentbird.com/profile/billing
Our Team is always here at your service, so if you ever need our assistance with making changes, feel free to email support@scentbird.com 💌 we’ll assist you asap!
Hello, my name is Chris Daugherty and I need to get to my olde scentbird account out of which i am locked. New e-mail: leonine6825@gmail.com, olde e-mail golodomolsphinx@gmail.com, olde e-mail golondomol@gmail.com. I only use the leonine- e-mail. Phone 3522302057. Former phones no good. Address: 13348 NE 249th CT, Ft McCoy, FL 32134. You can at the least let me update my card to get fragrance of the month for August and several others I would like to order in a lump purchase. Link me via e-mail or phone. Let me know if it is easier to open new account; thank you
Hi Chris 😊 Looks like all the needed changes to your email address and shipping address on file were implemented. Feel free to email support@scentbird.com if you have any outstanding issues that you need assistance with. We’re here for you 🤝
Cancel my subscription please.
Hi Eric 👋 It is surely possible to cancel your subscription if you no longer want it. Rest assured that our Team is always here for you in case if you ever need your subscription to be canceled 🙌 All you have to do is contact us via our private messaging in social media channels or simply email us at support@scentbird.com 💌 Your request will be resolved as you wish 💕
Cancel my subscription
Hi Takiyah 😊 Rest assured that you have the power to cancel your subscription anytime, no questions asked 🙌 Whether through our mobile apps 📱or sliding into our DMs on social media 💌, we’ve got you covered! 😉 So feel free to reach out and we’ll gladly assist you further!
I WANT TO CANCEL MY SUBSCRIPTION.
And we can help you with that, Erica 🙌 You can cancel your subscription yourself via our mobile apps 📲 Or our Team can help you with it: just email us at support@scentbird.com or DM us via our social media channels ✉️. We’ll gladly take care of everything for you 💕
I WANT TO CANCEL MY SUBSCRIPTION
And we can help you with that, Jenny 🙌 You can cancel your subscription yourself via our mobile apps 📲 Or our Team can help you with it: just email us at support@scentbird.com or DM us via our social media channels ✉️. We’ll gladly take care of everything for you 💕
I WANT TO CANCEL MY SUBSCRIPTION
And we can help you with that, Jenny 🙌 You can cancel your subscription yourself via our mobile apps 📲 Or our Team can help you with it: just email us at support@scentbird.com or DM us via our social media channels ✉️. We’ll gladly take care of everything for you 💕
Cancel my subscribtion
Hi there 👋 You can absolutely cancel your subscription anytime you want 🙌 Feel free to cancel via our mobile apps 📱or just DM us via our social media channels or email support@scentbird.com for assistance 💌! One of our Team members will cancel it on your behalf 😉
Please cancel my subscription asap. Thank you!