Congratulations! Now that you are a part of our ever growing Scentbird family you might want to unbox the secrets on how to make the most of your subscription.
When you first subscribe to Scentbird, you have a 12-hour window to choose your first product. In addition to our carefully curated fragrance portfolio, Scentbird has launched its own bath + body collection – all of the above is included in your subscription (more on that to come!).
Simply log into your account, drag the fragrance or product you want into your personal queue. Have a few items in mind? Stay ahead of the game and arrange them in the order you want to receive them, monthly.
Not sure what you want? If you make no selection, you’ll receive the Fragrance of the Month for any/all months that you don’t pre-select. Think of it as dealer’s choice – our talented team of fragrance enthusiasts and experts hand-pick our monthly offering, so you’re in good hands!
Don’t Forget: Select your order by the 5th of every month. All orders are locked in after this point.
If you don’t know what types of scents you might be interested in trying, check out our tailored Scent Quiz. Log in to your account and click on Recommendations, at the top of the page. We’ve created a logarithm that filters all of the reviews made by our enormous fragrance community (more than 1 million reviews!), to help you narrow down which scents you want to try.
You love fragrances, but you also love your skin, right? Right. That’s why we created a range of bath + body must-haves for you to try. As part of your subscription, you can add a Scentbird product to your queue in place of a fragrance. Smelling great starts in the shower – we offer body washes, exfoliating scrubs, and delicate jelly cleansers that prep the skin, and hydrating hand cream that locks in moisture. Plus, you can make your home smell great, too with Scentbird’s delicious new range of candles.
Get a free one-month subscription with just a few clicks. After you subscribe to Scentbird, you will receive a referral link (which you can also find on the referral page). Share this link on social media and with all of your friends. You will earn a free month of Scentbird for every friend who joins using your referral link (once your friend pays for their first month of Scentbird, you will be alerted to claim your free month).
Please note: both parties must be actively subscribed in order to be eligible for our referral credits.
As always, follow us on Instagram @Scentbird for exclusive offers and behind-the-scenes footage.
9 comments
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Can you switch between cologne and perfumes with a subscription?
Hi Jennifer, thank you for your interest in Scentbird. Of course, you can, you can choose whichever scent you from our 600+ catalog of scents, and if you’re happy with our services you can upgrade your account to receive two or three scents per month.
I just got my order yeasterday in the mail and it was empty it had leaked out all over the inside would like a refund this is my new Email fergusonp1932@gmail.com I will put old one down to Fergusonpattie62@gmail.com
Hi Patricia, can you please send an email to support@scentbird.com with your account information and an image of the leaked product with the label clearly visible so our customer service can look into it and assist you directly? Thank you very much.
I have not received my scent for the month of Aug and id like to know w
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Hi Marques, that definitely does not sound right. Can you please send an email to support@scentbird.com with your account information so our customer service can look into it and assist you directly? Thank you very much.
If I don’t like a scent I chose with my monthly subscription, can I exchange it?
Thanks for asking, Rana! If you don’t like your fragrance for the month, we offer a one-time courtesy fragrance exchange so you can still enjoy your subscription 🙂 All you have to do is let us know (email us with your info at socialsupport@scentbird.com) and our team can send a replacement with your preferred fragrance. Plus, we highly recommend rating fragrances (1 star ⭐ being the lowest) you previously received so that our website gets to know you better 🙌 The more fragrances that you rate, the better our website can provide you with personalized choices that you are likely to enjoy ❤️ -P